Overview
Escalations/ESC-301

Disputed charges on Halcyon March invoice

ESC-301SupportBilling·med priority·Open

Cross-department thread

Customer claims 2x overage line items are incorrect. Need billing to validate usage export.

  • JPJ. ParkSupport3h ago

    Handing to billing — usage export attached, please verify against ledger.

Details

From department
Support
To department
Billing
Raised by
J. Park
Owner
L. Ortiz
Age
3h
SLA
21h remaining
Related ticket
T-4818