Billing discrepancy — March invoice

T-4818Medium priority·42m old·open

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4 messages

Halcyon support·42m ago

Hi team — opening this for billing discrepancy — march invoice. Please advise on next steps.

J. Park·12m ago

Thanks for the report — investigating now. I'll post an update shortly.

Priority set to Medium. Assigned to J. Park. · 8m ago

Internal note· J. Park5m ago

Heads up team — customer is on the Premium plan, may need infra escalation if disk I/O is the cause.