SSL renewal failed on edge-eu-west-01

T-4821High priority·8m old·open

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4 messages

Verdant support·8m ago

Hi team — opening this for ssl renewal failed on edge-eu-west-01. Please advise on next steps.

M. Reyes·12m ago

Thanks for the report — investigating now. I'll post an update shortly.

Priority set to High. Assigned to M. Reyes. · 8m ago

Internal note· M. Reyes5m ago

Heads up team — customer is on the Premium plan, may need infra escalation if disk I/O is the cause.