Webhook delivery failures (5xx)

T-4791High priority·9h old·open

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4 messages

Pelican support·9h ago

Hi team — opening this for webhook delivery failures (5xx). Please advise on next steps.

J. Park·12m ago

Thanks for the report — investigating now. I'll post an update shortly.

Priority set to High. Assigned to J. Park. · 8m ago

Internal note· J. Park5m ago

Heads up team — customer is on the Premium plan, may need infra escalation if disk I/O is the cause.